Medicare Better Access

Please note:
ORS is not a bulk-billing service. Medicare rebates may be available to help reduce your out-of-pocket costs. Full payment is required on the day of your appointment, and our team can process your Medicare rebate for you at the time of payment where eligible.

For new Medicare appointments, a holding deposit equal to 50% of the initial consultation fee is required at the time of booking. This deposit may be used to cover late cancellation or non-attendance fees where less than 48 hours’ notice is provided. Any unused portion of the deposit will be refunded once your services are finalised.

Our team will contact you as part of the booking process to discuss appointment availability, fees, Medicare eligibility, and to arrange payment of the holding deposit.

If you would like more information about fees, rebates, or eligibility, please contact ORS on 1800 000 677.

Location

Closest Office Location

At this time, Speech Pathology services are only available at the following ORS offices:

Lane Cove

Mascot

Mount Waverley

At this time, Occupational Therapy services are only available at the following ORS offices:

Coburg

Joondalup

Lane Cove

Morley

Mount Waverley

Stirling

Patient Details

Pronoun

Preferred name

Full name

Date of birth

Gender

Mobile number

Address

Medicare number

Reference number

Expiry date

Is the patient the person claiming the Medicare rebate?

Advocate and Guardian Information

Referring Medical Practitioner

Please Note: The referring medical practitioner’s Medicare Provider Number is required for claiming. This can be found on your Mental Health Treatment Plan, Eating Disorder Plan, Chronic Disease Management Plan, or referral.

GP Organisation

GP Phone

GP Email

GP Contact name

GP Fax

GP Provider Number

GP address

Initial Appointment

Appointment preferences

Preferred time
No preference

Risks and Safety

Are there any court orders applicable bail, parole, family or domestic violence order etc.?

Has the patient ever been physically aggressive towards allied health, medical or support staff?

Has the patient been incarcerated in a prison, juvenile detention centre or spent time in a forensic hospital for a violent or sexual offence?

Are there any known risks for visiting the patient in their own home?

Is there any other information we need to know about the patient e.g., triggers for aggression or topics/activities/items that might make them upset? Are there any specific likes or dislikes?

Documentation

Please provide a copy of the referral letter and relevant medical plan from your referring medical practitioner. If you do not yet have a referral or medical care plan, please discuss with your referring medical practitioner. Both documents are required to be completed before your first appointment to access the Medicare rebates.

File Upload

Drag & Drop Files, Choose Files to Upload You can upload up to 25 files.

Accepted file types: .xlxs, .jpg, .jpeg, .doc, .docx, .pdf, .png

Further Information

Disclaimer

Once your referral has been received and processed, an ORS team member will contact you to discuss appointment availability, fees, Medicare eligibility (where applicable), and to arrange booking details.

If a holding deposit is required for your appointment, our team will assist you with processing this as part of the booking process. For new Medicare appointments, a holding deposit equal to 50% of the initial consultation fee is required at the time of booking. This deposit may be used to cover late cancellation or non-attendance fees where less than 48 hours’ notice is provided. Any unused portion of the deposit will be refunded upon closure of services.

If you have included preferred appointment days or times in your referral, we will do our best to accommodate these preferences where possible. If we are unable to reach you by phone, we may send appointment information via SMS or email.

Where no preferred appointment times have been provided, we may contact you via phone, SMS, or email to confirm suitable availability before scheduling an appointment.

If we do not receive a response within 10 business days of our first contact attempt, your referral may be closed to allow availability for other clients requiring ORS services.

I agree to receive promotional communications from ORS.

Consent

I agree that I have obtained the participant's consent to submit this referral form to ORS for processing.

Medicare Referral

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