Privacy at ORS

This Privacy Policy is effective as of 5th April 2024.

At The ORS Group, we are committed to protecting the privacy and security of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our healthcare services. By accessing our website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it to us through our website forms, registration processes, or when you communicate with us.

b. Health Information: As a healthcare provider, we may collect sensitive health information necessary for providing our services. This information is treated with the utmost confidentiality and is only collected with your explicit consent.

c. Website Usage Data: We may automatically collect certain information about your visit to our website, including your IP address, browser type, referring/exit pages, and operating system.

2. Use of Information

a. We use the personal information you provide to respond to your inquiries, process your requests, and deliver the services you have requested.

b. We may use your email address to send you relevant information, updates, and promotional materials. You can opt-out of these communications at any time.

c. We use website usage data to improve our website’s functionality, performance, and user experience.

3. Information Sharing and Disclosure

a. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

b. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are bound by confidentiality agreements and are only permitted to use your information for the specified purposes.

c. We may disclose your information if required by law, court order, or government regulation, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of others.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As an individual, you have certain rights regarding your personal information under the Australian Privacy Principles (APPs). You may request access to your personal information, request corrections, or raise concerns about how we handle your information. Please contact us using the information provided below to exercise these rights.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates.

9. Contact Us

ORS Logo Landscape

Business name: The ORS Group Pty Ltd

Address: Shop 11, Level 2 Gateway Centre, 237 Mann Street , GOSFORD , NSW , 2250

Phone: 1800 000 677

Email: [email protected]

ABN: 24057733892

Provider Number: 405 0000 976