Positive Behaviour Support, Allied Health and Employment Services That Work
Outcomes That Matter
Australians supported
every year
Staff nationwide
Years supporting
Australians
Support Across Every Stage of Life
From early childhood to employment and workplace recovery, to entry into supported accommodation and aged care, we’re here to help people overcome barriers and achieve their goals. This can occur through assessment and diagnosis and/or through targeted intervention and therapy.
Children, Adults & Families
Supporting children, adults and families to participate, achieve their goals, and live more independently.
Employment Support
We help you prepare for, find and keep work that matches your interests and goals. Because you deserve a career, not just a job.
Workplace Health & Recovery
ORS are experts in helping workers recover at work and return to work safely after injury or illness, with particular expertise in complex claims and psychological injuries.
Why Choose ORS?
Family owned and Australian operated
Independent and values-driven, committed to delivering long-term positive outcomes for Australians.
Over 30 years of experience
Delivering allied health, workplace rehabilitation and employment services since 1992.
National Reach
21 offices across NSW, VIC, WA and ACT, with multilingual staff. Telehealth available nationally.
NDIS registered
Extensive quality certifications including ISO 9001:2015, NSDS and RFFR.
Multidisciplinary
Positive Behaviour Support, Psychology, Occupational Therapy, Speech Pathology, Dietetics, Workplace Rehabilitation Employment Services.
Oskar’s Journey
Real Outcomes for Real People
Meet Oskar. Eight years ago, behaviours of concern made daily life extremely challenging for Oskar, his family and his support staff, and he required three-to-one support to get through the day. ORS has captured Oskar’s journey twice over this time, and the two videos that follow show just how significant his progress has been.
The first video shows Oskar mid journey in 2021. The second shows Oskar today: choosing his own meals, shopping independently, helping out around the house, and taking on new experiences with growing confidence, from camps to snow trips.
Watching them side by side tells the story better than words can. Oskar’s progress reflects what behaviour support can make possible: working alongside a person to build skills, choice, and independence over time. Every person’s situation is different, and outcomes vary from one individual to the next, but Oskar’s story shows the kind of change that is possible.
2021
Mid Journey
Oskar midway through his journey with ORS.
Today
Oscars Progress
Oskar today, living more independently and embracing new experiences with confidence.
Oskar’s Journey
Real Outcomes for Real People
Every referral represents a person, family or participant looking for support. See how ORS Positive Behaviour Support services help people build independence, develop everyday living skills, increase community participation, and improve quality of life.
Meet Oskar, whose journey demonstrates the difference the right support can make. When he first came to ORS, impulsive behaviours and behaviours of concern made daily life challenging, and he required 3:1 support. Today, he is thriving, choosing his own meals, shopping independently, helping around the house, and confidently embracing new experiences like camps and snow trips.
Support Through Multiple Funding and Service Pathways
ORS delivers behaviour support, allied health and employment services through a range of funding and referral pathways.
Whether you’re seeking support for yourself, a family member, an employee or someone you support professionally, our team can help connect you with the right service and pathway.
National Disability Insurance Scheme (NDIS)
ORS is a registered NDIS provider, including registration for Specialist Behaviour Support and Early Childhood Support. We also provide allied health services in Occupational Therapy, Speech Pathology, Psychology and Dietetics and employment support through Finding and Keeping a Job.
Medicare-Funded Services
Eligible psychology, dietetics, speech pathology and occupational therapy services may be accessed through Medicare-funded pathways, including Better Access and GP Chronic Condition Management Plans.
Private & Self-Funded Services
Assessment, diagnostic and intervention services across ADHD, autism, mental health, communication, functional and educational needs. Flexible support options available. Private health rebates may be available for eligible services. No referral required.
Employment Services
Through Inclusive Employment Australia and Finding and Keeping a Job (NDIS). Helping people prepare for, find and maintain meaningful employment.
Workplace Rehabilitation
Workplace rehabilitation services for workers recovering from injury or illness. Referrals from insurers, injured workers, employers or GPs. Expertise in psychological injuries and finding new employment.
Government-Funded Services
Assessment and therapy services for children, young people and adults funded through state and federal government programs. Expertise in Out of Home Care, disability, mental health and complex support needs.
State Insurance Regulatory Authority (SIRA)
Psychological counselling for clients with diagnosed mental health conditions on an active Workers Compensation claim. Requires a GP referral. ORS has particular expertise in psychological injury return-to-work outcomes.
Need Help Understanding Your Options?
Funding and eligibility requirements can vary between services and programs. Our team can help identify the most appropriate pathway based on your circumstances.
Better Outcomes Through Multidisciplinary Support
Many providers offer a single service.
ORS brings together allied health services, employment services and workplace rehabilitation so people can access coordinated support through one provider.
That means a participant receiving behaviour support may also benefit from psychological therapy, speech pathology, occupational therapy, dietetics or employment supports, while employers and insurers can access workplace rehabilitation services from the same trusted provider.
Because support needs rarely fit into a single box, our teams work together to help people achieve better outcomes.
Supporting Communities Across Australia
ORS operates across New South Wales, Victoria, Western Australia and the Australian Capital Territory, with 20+ locations nationwide.
Our teams provide support in homes, schools, early childhood education centres, workplaces and community settings. Most services are also available via Telehealth nationally.
Why Referrers Choose ORS
Support coordinators, healthcare professionals, government departments, employers, insurers and community organisations trust ORS because of our expertise, breadth of services, national reach, strong governance, coordinated approach to care and ongoing commitment to research and evidence-based services.
Whether you’re referring for positive behaviour support, allied health services, workplace rehabilitation or employment services, our team can help connect people with the right support at the right time.
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Services available at ORS
ORS offers allied health and employment services nationally
We are one of the fastest growing allied health providers nationally with locations across Australia servicing a wide range of regions. We have locations in NSW, VIC, WA, QLD and the ACT, however we also provide our services via Telehealth nationally!
We aim to make our services accessible to everyone and can tailor how we deliver our services to your individual circumstances, whether that is at one of our locations, we come to you, or via Telehealth.
Arthur's Story
Arthur was referred to ORS to help build his confidence in speaking with others due to a condition called Selective Mutism. ORS’ Positive Behaviour Support State Manager, Erin Bowcock, walks us through Arthur’s journey, and he tells us how he “feels so much happier” after receiving this life-changing support from ORS.
Video Transcript
00:00–00:00:34 · Erin Bowcock (Regional Manager for Positive Support – ORS): Hi, my name is Erin Bowcock and I'm a Regional Manager for Positive Behaviour Support at ORS. Arthur was referred for support to help build his confidence in speaking with others. Arthur was experiencing selective mutism — an anxiety disorder that affects how people speak to certain types of people. In Arthur’s case, he could not speak in front of people he did not know.
00:00:34–00:00:54 · Arthur (NDIS Participant): Hi, I’m Arthur from Blacktown. Erin has been helping me with my confidence in speaking, and she’s been quite good at teaching me to be confident.
00:00:54–00:01:17 · Erin Bowcock: Support after and building his confidence in speaking with people that he didn't know. We used a range of positive behaviour support strategies focused on understanding the underlying cause of his anxiety and working through it to make the best experience for Arthur. Each session was person-centred, and Arthur responded really well to a fun, bubbly nature.
00:01:17–00:01:53 · Erin Bowcock: In each session, right from the start, we came in with smiles and lots of fun games so that he’d enjoy the sessions and learn the skills and strategies being implemented. We have completely changed Arthur’s life. I'm incredibly proud of his progress — from not being able to communicate with strangers to confidently starting conversations and sharing about himself — a truly amazing feat.
00:01:53–00:02:07 · Arthur: It makes me feel better talking to people I couldn’t speak to before. I’ve made more friends now and I feel so much happier.
00:02:07–00:02:29 · Erin Bowcock: Following behaviour support services, Arthur’s quality of life has improved significantly. He's now able to speak to his supports and ask for what he wants, assert himself at home, and confidently meet new people — leading to a much more positive life.
We live by five core values that underpin everything that we do.
As a family owned and operated organisation, we have always put people at the centre of everything that we do. We take pride in what we do and are passionate about helping people. Our purpose is to transform lives with allied health services that work.
Our services are underpinned by clinically informed, evidence-based and person-centred practices which empower others to reach their potential and achieve their goals. We employ talented and ambitious practitioners with a range of backgrounds and experiences to have the right team to deliver effective allied health services.
