Penelope holds a Diploma in Counselling from the Australian College of Applied Psychology (ACAP) and a Postgraduate Diploma in Human Resource Management from the University of Wollongong (UOW). With nearly a decade of experience in employment services and recruitment, Penelope has developed substantial expertise in both Disability Employment Services (DES) and Transition to Work (TTW) programs. Her approach is client-centred and solutions-focused, empowering individuals to identify and pursue suitable career pathways or further study opportunities aligned with their strengths and goals. Penelope is dedicated to facilitating sustainable employment outcomes through personalised guidance and support, drawing on her robust knowledge in counselling and human resource management.