Inclusive Employment
Inclusive Employment
Inclusive Employment Australia – Mental Health Specialist
At ORS, we help people living with mental health conditions (psychosocial disability) prepare for, find and keep meaningful work—while helping employers build inclusive, high-performing teams. We’ve delivered allied health, psychology, workplace rehabilitation and employment services for 30+ years across WA, NSW, ACT, VIC, QLD and TAS.
What makes ORS different?
We provide on-the-job coaching, job redesign, additional training and customised support for clients requiring this support and as guided by Ongoing Support Assessments.
Evidence that works
Our service is grounded in Individual Placement & Support (IPS)—the global gold standard for mental health employment. ORS staff contributed to this evidence with three peer-reviewed IPS studies (2016, 2017, 2019) and 120+ publications.
Proven outcomes
In Disability Employment Services, our IPS approach achieved higher job placements and 26-week outcomes than traditional models. Historically we’ve achieved 22,000 + job placements.
Scale & capability
We currently support 6000+ people with mental health conditions through 130+ Psychologists and 250+ Behaviour Support Practitioners within the NDIS.
Integrated allied health
Fast access to allied health supports plus strong links with local mental health services and community organisations.
Pre-Employment Support
- Resume writing, job applications and interview preparation
- Job search support
- Non-vocational programs
- Further education or training
- Government and non-government programs/activities
- Services that will help build on your skills
- Allied Health professionals and programs to address disability, injury, or health concerns
- Self-Employment assistance
- Support you to understand your rights in the workplace
- Working with employers to match your skills to their needs
- Support to approach suitable employers
- Tailored communication and ongoing support to help you keep your job
- Access to the Employment Assistance Fund for workplace assessments and modifications to support you
Employment Support
What can you expect?
As your provider, we will tailor the support we provide. We will help you identify and access services and supports such as
How our IPS model works (Simple Steps)
People with psychosocial disability are about half as likely to be employed as those without disability. A specialist, evidence-based service is essential—and that’s what we provide.
We build rapport and understand vocational goals, strengths, and non-vocational barriers and work capacity. Together we set your Job Plan – goals, contact frequency, activities and preferred communication.
1. Initial Assessment
We ensure all jobs, hours, locations and supports are guided by your goals, strengths, culture and preferences.
2. Person-centred and preference-driven
We work in partnership with your supports to help you achieve your goals, where we have your consent.
3. Integration with Allied Health/Mental Health Supports
We provide practical training and support in work-readiness, building confidence, disclosure training, resumé/applications, interview skills, arranging short courses/licences, organising work observations and volunteering.
4. Work Preparation & Skills Building
We engage employers as guided by you through direct contact and via our network to create and customise roles to your preferences and needs. We train employers in mental health awareness, neurodiversity and inclusive practice.
5. Rapid, tailored Job Search and Systematic Job Development
We provide on-the-job coaching, problem-solving and help with any adjustments required. Our aim is to build skills and experiences that help you to achieve a career not just a job.
6. Post-Placement Support
(PPS)
We provide on-the-job coaching, job redesign, additional training and customised support for clients requiring this support and as guided by Ongoing Support Assessments.
7. Ongoing Support
(OS)
Eligibility for Inclusive Employment Australia Specialist Mental Health Services
Employment Services Assessment, Job Capacity Assessment or Ongoing Support Assessment recommending Inclusive Employment Australia. Participant must have a mental health condition.
If you have any questions about your eligibility or about ORS’ mental health specialist services, please contact ORS on 1800 000 677.
Further Assistance
Help for making phone calls
If you are deaf or hard of hearing, or find it hard to speak using the phone, you can call the National Relay Service by calling:
- TTY (Talk and Listen) on 1800 555 677 and then ask for 1800 880 052
- Speak and Listen (speech-to-speech relay) on 1800 555 727 and then asking for 1800 880 052
If you need something in a language other than English, you can call the Translating and Interpreting Service (TIS) on 131 450.
What happens to your information?
The Privacy Act 1988 (Cth) and Australian Privacy Principles mean that your personal information is protected. Your personal information will not be released to anyone unless required by law or you provide consent. You have the right to withdraw your consent at any time. More information about the Privacy Act, your privacy rights, and our privacy obligations can be found at www.oaic.gov.au.
What can you do if you are not happy with the service?
If you think you are not receiving the right help, you should first try to talk to ORS by calling 1800 000 677 and asking to speak to your Consultant, their Manager or our Complaints/Feedback team. We will provide a feedback process which is fair and try to resolve your concerns. If you cannot talk to us about your concerns, or you would like to make a complaint, you can call the Complaints Resolution and Referral Service on 1800 880 052.
All IEA providers need to meet the National Standards for Disability Services which you can find at www.dss.gov.au
For further information, please visit our Code of Conduct page for Inclusive Employment Australia.
