ORS Accessibility Statement
Accessibility at ORS
At ORS, we are committed to creating an inclusive and accessible experience for everyone. Just as we support people of all abilities to achieve their goals, we want our digital spaces to reflect the same values of inclusion, equity, and empowerment.
Our website has been designed with accessibility in mind, following the Web Content Accessibility Guidelines (WCAG) to ensure that information is easy to find, understand, and use. Whether you are accessing our site with assistive technology, adjusting display settings to suit your needs, or simply looking for information in a clear and straightforward way, we want your experience to be seamless.
We recognise that accessibility is an ongoing journey, and we are continually improving our website to meet evolving standards and feedback. If you encounter any barriers while using our site, please let us know so we can support you and take steps to improve.
Compliance Status
ORS is committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These internationally recognised standards define how to make web content more usable and accessible for people with disabilities.
Our website has been tested against these guidelines and is partially compliant with WCAG 2.2 AA. This means that most content meets accessibility standards, but we are aware of some areas that require further improvement.
Known Limitations
While we strive to ensure full accessibility, we are aware of the following issues:
Some third-party platforms we integrate with (such as job listings, forms, and our live chat feature) may not fully meet WCAG requirements.
Older PDF or Word documents published before October 2025 may not meet accessibility standards, though we are progressively remediating these.
Some decorative graphics may not yet include complete alt-text descriptions.
We are actively addressing these issues as part of our ongoing accessibility action plan.
Alternative Formats
If you require any information on our website in an alternative format — such as large print, audio, Braille, or an accessible PDF — please contact us. We will do our best to provide it promptly and in a way that suits your needs.
Feedback and Contact
We value your feedback and welcome any suggestions to improve accessibility. If you encounter barriers on our website, please contact us:
