Leon is a results-driven executive with 15+ years’ experience leading product, service delivery, and compliance functions, driving national consistency, scalability, and operational excellence across ORS. He plays a pivotal role in strengthening ORS’s compliance and governance frameworks, having led the successful coordination and maintenance of ISO 27001:2022 and ISO 9001:2015 certifications. Leon oversees audit readiness, risk management, and the integration of compliance into everyday operations, ensuring ORS consistently meets the highest standards across its services. With a strong focus on systems, transformation, and scale, Leon has led the rollout and optimisation of enterprise platforms, including cloud-based service and compliance systems that support clinicians and operational teams nationwide. His work is centred on improving workflow efficiency, strengthening data integrity, and enabling better client outcomes through structured, scalable solutions. Leon is deeply committed to workforce capability and leadership development. He has led large-scale training and traineeship programs with ORS in the past, and across NSW and ACT under Smart & Skilled funding, partnering with organisations such as Discovery Parks and Hungry Jack’s. His leadership approach focuses on building high-performing teams, aligning stakeholders, and embedding a culture of accountability and continuous improvement. Prior to ORS, Leon held executive roles at Be Software International and MYP Technologies (ORS’s Software Provider of choice), where he led product strategy and innovation for the iinsight cloud-based case and practice management platform. Prior to this, as the International Sales Manager, he delivered more than 45% revenue growth within 12 months, demonstrating strong commercial acumen alongside operational leadership. Leon holds a Diploma of Management and multiple qualifications across leadership, training, customer service, and information technology. He is driven by a clear mandate: to strengthen governance, scale systems, and deliver measurable, enterprise-wide improvements that enhance service delivery and client outcomes across ORS.