Matthew Frearson
National Compliance and Customer Relations Manager•DipCouns, BBehavSt(Psych)•National Management•Darkinjung Country•Gosford•NSW
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About Me
About Me
Matthew currently manages the customer experience, compliance and complaints and stakeholder feedback at ORS. Matthew has had extensive experience across multiple roles within ORS and has worked across employment services, NDIS including School Leaver Employment Supports, Finding and Keeping a Job and Behaviour Support in addition to holding several management and senior management roles. Matthew is passionate about providing exceptional customer service and high-quality evidence-based services in a timely manner and ensures all feedback is actioned and addressed with solutions in place to reduce similar issues occurring in the future.