Positive Behaviour Support
Positive Behaviour Support
What is Positive Behaviour Support?
Our positive behaviour support services address behaviours of concern to improve a participant’s self-esteem, confidence, and self-efficacy to enable them to achieve their personal and life goals, improve their relationships, reduce behaviours negatively impacting on them and others, and enhance their overall quality of life.
Our services involve a collaborative assessment with the participant, including family members and supports, development of a Positive Behaviour Support Plan, and relevant training to implement the recommended strategies to address the behaviours of concern.
We have extensive experience working with paediatric, adult and aged care participants, all types of disabilities and behaviour presentations, including those with restrictive practices. We also have experienced and bilingual positive behaviour support practitioners across multiple disciplines to assist with more complex presentations and situations including children in care, forensics, and severe and persistent mental illness.
Our experienced behaviour support practitioners are able to provide evidenced-based therapy due to their extensive training and qualifications, wide range of experiences, and our internal professional development program. For more specific information about our behaviour support practitioners’ individual experience and areas of expertise, you can view Our Expertise.
Behaviour support practitioners frequently work closely with other allied health professionals to provide complementary services to achieve a participant’s goals.
For anyone seeking positive behaviour support services and assessments, please see our list of services below.
Arthur's Story
Arthur was referred to ORS to help build his confidence in speaking with others due to a condition called Selective Mutism. ORS’ Positive Behaviour Support State Manager, Erin Bowcock, walks us through Arthur’s journey, and he tells us how he “feels so much happier” after receiving this life-changing support from ORS.
Video Transcript
00:00–00:00:34 · Erin Bowcock (Regional Manager for Positive Support – ORS): Hi, my name is Erin Bowcock and I'm a Regional Manager for Positive Behaviour Support at ORS. Arthur was referred for support to help build his confidence in speaking with others. Arthur was experiencing selective mutism — an anxiety disorder that affects how people speak to certain types of people. In Arthur’s case, he could not speak in front of people he did not know.
00:00:34–00:00:54 · Arthur (NDIS Participant): Hi, I’m Arthur from Blacktown. Erin has been helping me with my confidence in speaking, and she’s been quite good at teaching me to be confident.
00:00:54–00:01:17 · Erin Bowcock: Support after and building his confidence in speaking with people that he didn't know. We used a range of positive behaviour support strategies focused on understanding the underlying cause of his anxiety and working through it to make the best experience for Arthur. Each session was person-centred, and Arthur responded really well to a fun, bubbly nature.
00:01:17–00:01:53 · Erin Bowcock: In each session, right from the start, we came in with smiles and lots of fun games so that he’d enjoy the sessions and learn the skills and strategies being implemented. We have completely changed Arthur’s life. I'm incredibly proud of his progress — from not being able to communicate with strangers to confidently starting conversations and sharing about himself — a truly amazing feat.
00:01:53–00:02:07 · Arthur: It makes me feel better talking to people I couldn’t speak to before. I’ve made more friends now and I feel so much happier.
00:02:07–00:02:29 · Erin Bowcock: Following behaviour support services, Arthur’s quality of life has improved significantly. He's now able to speak to his supports and ask for what he wants, assert himself at home, and confidently meet new people — leading to a much more positive life.
Arthur's Story
Arthur was referred to ORS to help build his confidence in speaking with others due to a condition called Selective Mutism. ORS’ Positive Behaviour Support State Manager, Erin Bowcock, walks us through Arthur’s journey, and he tells us how he “feels so much happier” after receiving this life-changing support from ORS.
Services available
Positive behaviour support assessment and plan
An assessment of a participant’s behaviours of concern and the development of a plan with strategies to reduce or eliminate those behaviours.
Positive behaviour support assessment and plan
An assessment of a participant’s behaviours of concern and the development of a plan with strategies to reduce or eliminate those behaviours.
Positive behaviour support assessment, plan and ongoing intervention including stakeholder and family training
A full positive behaviour support service including an assessment of a participant’s behaviours of concern, development of a plan with strategies to reduce or eliminate those behaviours, and implementation of the plan through ongoing training and capacity building for the participant and support network.
Positive behaviour support assessment, plan and ongoing intervention including stakeholder and family training
A full positive behaviour support service including an assessment of a behaviours of concern, development of a plan with strategies to reduce or eliminate those behaviours, and implementation of the plan through ongoing training and capacity building for the participant and support network.
Recommendation Letter to inform NDIS Plan Review
Recommendation Letter to inform NDIS Plan Review
Positive behaviour support assessment and plan - no restrictive practices
An assessment of a participant’s behaviours of concern and the development of a plan with strategies to reduce or eliminate those behaviours. This service does not include the use of restrictive practices.
Positive behaviour support assessment and plan - no restrictive practices
An assessment of a participant’s behaviours of concern and the development of a plan with strategies to reduce or eliminate those behaviours. This service does not include the use of restrictive practices.
Positive behaviour support assessment, plan and ongoing intervention including stakeholder and family training - no restrictive practices
A full positive behaviour support service including an assessment of a participant’s behaviours of concern, development of a plan with strategies to reduce or eliminate those behaviours, and implementation of the plan through ongoing training and capacity building for the participant and support network. This service does not include the use of restrictive practices.
Positive behaviour support assessment, plan and ongoing intervention including stakeholder and family training
A full positive behaviour support service including an assessment of a participant’s behaviours of concern, development of a plan with strategies to reduce or eliminate those behaviours, and implementation of the plan through ongoing training and capacity building for the participant and support network. This service does not include the use of restrictive practices.
How are these services funded and accessed?
A range of funding options are available for our positive behaviour support services.
The funding types and NDIS support categories that may cover these services include:
- Behaviour Supports
- Early Childhood Intervention
- Privately paid
- NSW schools funding
Positive behaviour support services can be provided in person or via Telehealth for certain services across Australia.
positive behaviour support practitioner for your first appointment.
Frequently asked questions
Am I eligible for funding from the NDIS?
What is the difference between Positive Behaviour Support and Psychology?
Do Positive Behaviour Support services work with my existing supports e.g. day program, occupational therapy?
Yes, positive behaviour support practitioners work with existing supports across different environments including the home, education and activities in the community. With a participant’s consent, all supports are consulted in the development of the plan and are provided training on the implementation of strategies.
What is a restrictive practice?
A restrictive practice is any practice or intervention that has the effect of restricting the rights or freedom of movement of a person with a disability. Restrictive practices may only be used as a last resort to protect a person with a disability or others from harm. The use of restrictive practices must be outlined in a Behaviour Support Plan.
What is PACE?
The NDIA is currently introducing PACE as an upgrade from the current customer management system. The primary objective of PACE is to enhance the NDIS experience for both participants and providers. It aims to deliver superior support creating a more efficient and effective service.
How do I endorse ORS as Myprovider in PACE?
Do Positive Behaviour Support services include training?
Yes, positive behaviour support services will include training on the Behaviour Support Plan that has been individually developed for a participant. This can include training for family members, support staff, teachers, day program staff and allied health practitioners. Training is also provided to the participant.
Where can you provide services?
We are able to provide services at home, in schools, the workplace, in our offices, at supported accommodation centres and via Telehealth.
How can I work as a positive behaviour support practitioner at ORS?
We would love to talk to you about your career and how we can support you.
Videos
