Felicity holds a Bachelor of Social Science and has over three years of experience in child and family services, with a strong background in out-of-home care and culturally responsive work with Aboriginal and Torres Strait Islander peoples. She works from a person-centred, holistic framework, emphasising strengths-based and trauma-informed practice. Known for her empathetic and upbeat demeanour, Felicity is committed to building respectful relationships and achieving positive outcomes for those she supports.