Shelley has 20 years of experience in employment services, predominantly in the Disability Employment Services and NDIS sectors. Shelley is passionate about helping people with a disability live their best lives, and she strives to achieve this through her commitment to exceptional customer service, staff training and development, and the implementation of systems and efficiencies. She is a strong and passionate supporter of high standards, accuracy, and quality with a focus on contractual compliance/service area knowledge. Shelley holds a Diploma in Management, Certificate IV in Employment Services and a Certificate IV in Mental Health.